Enjoy worry-free stay with our guarantees
Prague Days guarantees
You get all the Prague Days guarantees for free by booking directly on our platform.
Priority support
We know that when you need help, time is of the essence. Our support team starts addressing most requests within 5 minutes, and all issues are fully addressed within 30 minutes during business days and hours. Plus, we offer non-stop emergency support for urgent needs.
Guaranteed stay
Your stay in Prague is guaranteed. If the apartment isn’t as advertised, we’ll offer a comparable or better alternative at no extra cost. If that doesn’t satisfy you, we’ll provide a full refund—no questions asked.
Price matching
Found the same apartment at a lower rate elsewhere? Let us know, and we’ll match the price so you can still enjoy the exclusive benefits of booking directly with us. This way, you get the best deal and our full suite of services.
Perfect cleaning
Our in-house cleaning teams follow strict protocols to ensure every apartment is thoroughly sanitized and spotless before you check in. We take care of the details so you can relax from the moment you arrive.
High speed internet
Stay connected with high-speed internet in every apartment, so you can work, stream, or browse without interruptions. Many of our apartments also include a dedicated workspace, perfect for business travelers or anyone working remotely.
Accurate listings
What you see is what you get. Our listings are precisely created to ensure that the photos and descriptions perfectly match the apartment, so there are no surprises when you arrive. We believe in transparency and delivering on our promises.
Comfort you can count on
Our apartments are fully equipped with everything you need, from kitchen essentials to bathroom luxuries. You can expect high-quality toiletries from local suppliers that are gentle on your skin and the environment, along with soft towels, specialty Prague coffee, and other essential items to ensure a truly comfortable stay.